F.A.Q._
HOW SHOULD I WASH AND CARE FOR MY SOCKS?
We work hard to ensure that our socks are of the highest quality possible. However, the life span can vary depending on the care and handling of your High Heel Jungle Socks. Each pair is constructed largely by hand and offer unique details that can be delicate by nature. For this reason we recommend that you hand wash our socks at a temperature no greater than 30°C/86°F, hand dry and keep out of the tumble dryer. Bleaching or ironing should be avoided. To remove any creases, we recommend a quick steam.
ALL SOCKS COME IN A RESEALABLE FOIL PACKAGE, WE RECOMMEND STORING YOUR SOCKS IN THIS BETWEEN WEARS.
WHAT IF MY SOCKS LOOSE SOME CRYSTALS OR DETAILS?
Some socks, including by not limited to out crystals lace socks will naturally shed some crystals or smaller details with everyday handling and wear. We have added additional crystals to the socks so that the loss of these will not impact on the look of the socks. We like to think of this as you leaving a little High Heel Jungle “fairy dust” behind. Important: When putting on your High Heel Jungle Socks, please take the time to place them on your feet with care to avoid damaging them. Be mindful of any sharp rings or nails that might cause damage.
DO YOU OFFER GIFT WRAPPING OR PERSONAL MESSAGES ON ORDERS?
There is no greater gift to receive than a pair (or a dozen pairs) or our luxurious whimsical High Heel Jungle Socks. High Heel Jungle sends all socks in our signature luminous silver packaging and arrives in a pretty pastel pink package…sure to get any fashion lover’s heart racing with excitement. We are unable to offer personalized messages but please contact us for any special requests at info@highheeljungle.shop Be sure to indicate “Personalized Gift Message” in the subject heading to ensure your enquiry gets directed to the correct department and we will do our best to accommodate.
I’M HAVING ISSUES PLACING MY ORDER. WHAT CAN I DO?
Please try to clear the cookies in your browser before you place the order. 1. Go to Tools 2. Clear history 3. Clear cookies 4. Afterwards, please restart/refresh your browser. *This path might be slightly different depending on the browser you use. If you still cannot place your order, please contact support: customercare@highheeljungle.shop , subject heading “Issues Placing Order” .