Due to the intimate and hygienic nature of hosiery and socks, all purchases from High Heel Jungle are final sale.
We are unable to accept returns or exchanges for change of mind, incorrect sizing, or general wear. We encourage customers to review our
Size Guide carefully prior to purchasing to ensure the correct fit. If you are between sizes in our tights, we recommend sizing up.
Each item is carefully inspected before dispatch to ensure it meets our high standards of quality.
Faulty Items
If you believe you have received a faulty or incorrect item, please contact our Customer Care team within 7 days of delivery at
support@highheeljungleshop.com, including your order number and clear photos of the issue.
Once reviewed, we will arrange a replacement or store credit in accordance with Australian Consumer Law.
Items that show signs of wear, damage from handling, or failure to follow care instructions may not be considered faulty.
Delicate Materials
Some styles feature delicate fabrics, crystals, lace, or embellishments. Minor shedding or movement of decorative elements during handling or wear is a natural characteristic of these materials and is not considered a manufacturing fault.
